Grocery Dept Lead: Customer-First Service & Team Growth

The Kroger Co.; Green Bay (AL); On-site; USD 45,000 - 70,000; Full time

Job summary

The Kroger Co. is seeking a department supervisor to deliver outstanding customer service and lead department operations. You will direct all functions, supervise associates, and ensure safe, efficient store performance to meet corporate standards.

Responsibilities include scheduling, training, budgeting support, and implementing promotional plans in coordination with store management. Strong communication and teamwork are essential for success.

Qualifications

• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Ability to handle stressful situations.

Responsibilities

• Direct and supervise all functions, duties and activities for the department.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train department associates on performance and participate in performance appraisals.
• Adhere to all local, state and federal laws, and company guidelines.
• Develop and implement a department business plan to achieve desired results.
• Create and execute sales promotions in partnership with store management.
• Monitor and control expenses for the department.
• Assist store management in preparing budgets, P&L reviews, and take appropriate actions.

Skills

Effective communication

Math skills

Stress management

Education

High school education or equivalent

Management experience

Grocery experience

Retail experience

Job description

The Kroger Co. is seeking a department supervisor to deliver outstanding customer service and lead department operations. You will direct all functions, supervise associates, and ensure safe, efficient store performance to meet corporate standards.

Responsibilities include scheduling, training, budgeting support, and implementing promotional plans in coordination with store management. Strong communication and teamwork are essential for success.