Grocery Dept Leader — Customer-First Experience

The Kroger Co.; Lake Forest (CA); On-site; USD 42,000 - 66,000; Full time

Job summary

The Kroger Co. is seeking a capable department leader to create an outstanding customer experience and maintain a safe, clean environment in our grocery department.

You will direct daily duties, supervise associates, and support inventory, pricing, and CAO processes to meet store goals. You will train staff, monitor food safety, schedules, and promotions while upholding Kroger’s values of respect, honesty, integrity, diversity, inclusion and safety.

Qualifications

• High School Diploma or GED required.
• Management experience is preferred.
• Grocery retail experience is helpful but not required.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Adhere to food safety regulations and maintain proper temperatures and logs.
• Plan, organize and supervise inventory and CAO processes.
• Schedule price changes and update shelf tags and signs.
• Monitor expenses and assist with department budgeting and financial reporting.
• Supervise and coach associates; conduct performance reviews and provide feedback.
• Coordinate with store management to meet store goals and seasonal promotions.

Skills

Customer service

Inventory management

Training associates

Budget awareness

Teamwork

Conflict management

Communication

Adaptability

Honesty and integrity

Education

High School Diploma or GED

Job description

The Kroger Co. is seeking a capable department leader to create an outstanding customer experience and maintain a safe, clean environment in our grocery department.

You will direct daily duties, supervise associates, and support inventory, pricing, and CAO processes to meet store goals. You will train staff, monitor food safety, schedules, and promotions while upholding Kroger’s values of respect, honesty, integrity, diversity, inclusion and safety.