Grocery Dept Leader: Customer-First Team Builder

The Kroger Co.; Fitchburg (WI); On-site; USD 45,000 - 60,000; Full time

Job summary

The Kroger Co. is seeking a department supervisor to create an outstanding customer experience and manage day-to-day Grocery operations. You will lead a team, ensure safety and cleanliness, and uphold the Customer 1st strategy while delivering excellent service in a fast-paced store environment.

Responsibilities include directing department functions, implementing promotions, maintaining budgets, and ensuring compliance with food safety regulations and company guidelines.

Qualifications

• Effective communication skills
• Knowledge of basic math
• Ability to handle stressful situations

Responsibilities

• Promote trust and respect among associates.
• Communicate company, department, and job specific information to associates.
• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Establish performance goals for department and empower associates to meet or exceed targets.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on performance of their job and participate in the performance appraisal process.
• Adhere to all local, state and federal laws, and company guidelines.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.

Skills

Effective communication

Basic math

Handle stressful situations

Education

High school education or equivalent preferred

Management experience preferred

Grocery experience

Retail experience

Job description

The Kroger Co. is seeking a department supervisor to create an outstanding customer experience and manage day-to-day Grocery operations. You will lead a team, ensure safety and cleanliness, and uphold the Customer 1st strategy while delivering excellent service in a fast-paced store environment.

Responsibilities include directing department functions, implementing promotions, maintaining budgets, and ensuring compliance with food safety regulations and company guidelines.