Grocery Dept Lead: Service, Merch & People Ops

Kroger; Phoenix (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Kroger in Phoenix is seeking a capable Assistant Department Manager to support planning, organizing, staffing and directing the Grocery Department team. You will help maximize store sales while ensuring safe, ethical practices and adherence to company policies.

Responsibilities include scheduling, training, ordering with CAO, merchandising, pricing, inventory control and customer service excellence. The role requires strong communication, leadership, and the ability to manage workloads in a

Qualifications

• Demonstrated ability to lead and develop teams.
• Strong customer service and communication skills.
• Knowledge of merchandising and store operations.

Responsibilities

• Assist Department Manager in organizing work and staffing needs.
• Provide training and scheduling for associates to ensure prompt service.
• Manage CAO-based ordering and inventory within department in Manager's absence.
• Handle pricing, display, signage, and product rotation to maintain freshness and quality.
• Promote merchandising initiatives and customer service excellence.
• Ensure compliance with dress code, safety, and policies.

Skills

People management

Customer service

Communication skills

Merchandising

Operations awareness

Time management

Job description

Kroger in Phoenix is seeking a capable Assistant Department Manager to support planning, organizing, staffing and directing the Grocery Department team. You will help maximize store sales while ensuring safe, ethical practices and adherence to company policies.

Responsibilities include scheduling, training, ordering with CAO, merchandising, pricing, inventory control and customer service excellence. The role requires strong communication, leadership, and the ability to manage workloads in a