Grocery Dept Lead: People, Merchandising & Ops

The Kroger Co.; Richmond (VA); Presencial; USD 45.000 - 75.000; Jornada completa

Descripción de la vacante

The Kroger Co. is seeking a capable Grocery Department Lead to assist the Department Manager in planning, organizing, staffing, training and directing Department associates to deliver outstanding customer service and sales.

You will help ensure merchandise is well-presented, properly stocked and aligned with company standards across shifts. Responsibilities include scheduling and training staff, handling customer inquiries, and supporting budgeting efforts while adhering to safety, policies and

Formación

• Strong written and oral communication skills.
• Ability to make quick, informed decisions.
• Proven ability to manage people and organize workloads.

Responsabilidades

• Assist the Department Manager in organizing work and scheduling associates to ensure prompt, courteous service.
• Respond to customer or associate comments, complaints and questions professionally.
• Use CAO to manage ordering and balance on hand in the Department Manager’s absence.

Conocimientos

Written and verbal communication

People management

Decision making

Workload organization

Herramientas

Computer Assisted Ordering (CAO)

Descripción del empleo

The Kroger Co. is seeking a capable Grocery Department Lead to assist the Department Manager in planning, organizing, staffing, training and directing Department associates to deliver outstanding customer service and sales.

You will help ensure merchandise is well-presented, properly stocked and aligned with company standards across shifts. Responsibilities include scheduling and training staff, handling customer inquiries, and supporting budgeting efforts while adhering to safety, policies and