Grocery Dept Lead - Customer-First & Ops Champion

Kroger Co.; Dayton (NV); On-site; USD 52,000 - 66,000; Full time

Job summary

Kroger Co. is seeking a Store Department Manager to oversee daily grocery operations and deliver exceptional customer service. You will supervise staff, manage inventory, price changes, and promotions while ensuring food safety and regulatory compliance.

Responsibilities include budgeting support, expense control, and collaboration with store management to meet sales goals. Strong leadership and communication are essential in a fast-paced retail environment.

Qualifications

• Customer service and interpersonal skills essential.
• Ability to lead and motivate a team in a fast-paced retail environment.
• Strong communication and problem-solving abilities.

Responsibilities

• Adhere to food safety regulations and maintain proper temperatures with logs.
• Report safety risks or illegal activity and incidents to management.
• Train associates on inventory, stocking and CAO processes.
• Plan, organize and supervise the inventory process.
• Schedule price changes and update shelf tags to reflect promos.
• Monitor inventory conditions and address discrepancies.
• Assist in budgeting, P&L reviews and financial reporting.
• Control department expenses and stay aware of ads and promos.
• Implement promotional plans and present seasonal critiques.
• Create and execute sales promotions with store management.
• Know the store layout and product locations; respond to product queries.
• Maintain knowledge of products and provide recommendations.
• Follow all laws and company guidelines; conduct performance reviews.

Skills

Customer service

Leadership

Communication

Education

High School Diploma or GED

Job description

Kroger Co. is seeking a Store Department Manager to oversee daily grocery operations and deliver exceptional customer service. You will supervise staff, manage inventory, price changes, and promotions while ensuring food safety and regulatory compliance.

Responsibilities include budgeting support, expense control, and collaboration with store management to meet sales goals. Strong leadership and communication are essential in a fast-paced retail environment.