Grocery Department Leader — Customer Service & Ops

Albertsons Companies; Mesa (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

Albertsons Companies in Mesa, AZ is seeking a Grocery Department Manager to lead the department, supervise staff, and ensure exceptional customer service and store operations. The role focuses on directing day-to-day activities, managing inventory and pricing, and enforcing safety and quality standards.

You will train and motivate associates, schedule coverage, and uphold company policies while collaborating with store leadership to achieve sales and profit objectives.

Qualifications

• Extensive retail management experience.
• Strong leadership and communication skills.
• Ability to manage inventory and department budgets.
• Knowledge of store policies and safety standards.

Responsibilities

• Champions customer service programs to meet division goals.
• Directs day-to-day operations of the Grocery Department including supervising staff.
• Maintains inventory, pricing, and merchandising according to company policies.
• Ensures cleanliness, sanitation, safety, and code date compliance.
• Trains and directs associates, schedules coverage, and handles disciplinary actions.
• Reports performance and proposes actions to Store Director and management.
• Resolves customer and vendor issues and maintains positive relationships.

Job description

Albertsons Companies in Mesa, AZ is seeking a Grocery Department Manager to lead the department, supervise staff, and ensure exceptional customer service and store operations. The role focuses on directing day-to-day activities, managing inventory and pricing, and enforcing safety and quality standards.

You will train and motivate associates, schedule coverage, and uphold company policies while collaborating with store leadership to achieve sales and profit objectives.