Grocery Department Lead & Team Coach

Kroger; Fort Collins (CO); On-site; USD 42,000 - 64,000; Full time

Job summary

Kroger is seeking a department-support role in the Grocery Department to assist the Department Manager with planning, organizing, staffing and directing associates. The role emphasizes safe, ethical operations and adherence to company policies while maximizing store sales.

You will also help with training, scheduling, and customer service to ensure a positive shopping experience. Responsibilities include coordinating staffing, responding to inquiries, managing ordering in the manager's absence,

Qualifications

• Effective written and oral communication skills.
• Ability to make intelligent decisions quickly.
• Able to tactfully and calmly handle stressful situations.
• Knowledge of merchandising, inventory, and customer service basics.

Responsibilities

• Assist the Department Manager in organizing work and scheduling associates.
• Respond to customer or associate questions with professionalism.
• Use CAO to manage ordering and balance on hand in the manager's absence.
• Price and display merchandise; ensure proper signage and rotation.
• Support promotions, programs, and policy adherence across the department.
• Provide input on budgets, goals and results.
• Maintain equipment, facilities and cleanliness to policy standards.
• Communicate with staff and customers to create a positive impression.

Skills

Communication skills

Decision making

Stress management

People management

Customer service

Merchandising

Safety knowledge

Job description

Kroger is seeking a department-support role in the Grocery Department to assist the Department Manager with planning, organizing, staffing and directing associates. The role emphasizes safe, ethical operations and adherence to company policies while maximizing store sales.

You will also help with training, scheduling, and customer service to ensure a positive shopping experience. Responsibilities include coordinating staffing, responding to inquiries, managing ordering in the manager's absence,