Grocery Department Lead – Elevate Customer Experience

Kroger; Miami (FL); On-site; USD 52,000 - 68,000; Full time

Job summary

Kroger in Miami, FL seeks a store department supervisor to deliver exceptional customer service and maintain a clean, safe environment. You will direct department functions, supervise staff, manage inventory, and coordinate promotions with store leadership to meet sales goals.

Responsibilities include training associates, planning pricing strategies, and ensuring compliance with all laws and company guidelines. Apply leadership and teamwork to drive results daily.

Qualifications

• High School Diploma or GED required.
• Any management experience requested.
• 1 year of grocery retail experience preferred.

Responsibilities

• Direct and supervise all functions, duties and activities for the department.
• Support day-to-day Grocery operations.
• Plan, organize and supervise the inventory process.
• Schedule price changes and update shelf tags.
• Prepare seasonal critiques for the sales and merchandising supervisor.
• Create and execute sales promotions with store management.
• Train associates on inventory, CAO and performance.
• Collaborate with associates and promote teamwork to meet goals.
• Communicate department information to associates and conduct performance reviews.

Skills

Leadership

Customer service

Communication

Teamwork

Education

High School Diploma or GED

Tools

CAO (Computer Assisted Ordering)

Job description

Kroger in Miami, FL seeks a store department supervisor to deliver exceptional customer service and maintain a clean, safe environment. You will direct department functions, supervise staff, manage inventory, and coordinate promotions with store leadership to meet sales goals.

Responsibilities include training associates, planning pricing strategies, and ensuring compliance with all laws and company guidelines. Apply leadership and teamwork to drive results daily.