Grocery Customer Service & Stock Associate

The Kroger Co.; Las Vegas (NV); On-site; USD 30,000 - 42,000; Full time

Job summary

The Kroger Co. is seeking candidates to provide exceptional customer service in a safe, clean environment and to help ensure customers return for future visits.

The role emphasizes fair pricing, ethical conduct, inclusivity, and upholding the company values of respect, honesty, integrity, diversity, inclusion, and safety. Responsibilities include stocking, unloading, labeling, adhering to shrink guidelines, and operating pallet handling equipment.

Qualifications

• Customer service experience preferred.
• Ability to read codes on shelves and merchandise labels.
• Must be able to operate pallet handling equipment.

Responsibilities

• Conduct yourself in a professional manner, displaying a positive attitude, speaking highly of the company in the presence of customers or other employees.
• Respond to customer’s questions and requests in a courteous and helpful way.
• Follow all company policies and procedures.
• Understand and adhere to the shrink guidelines.
• Unload trucks (Dairy, Frozen, Grocery, etc.).
• Remove merchandise from the pallet and sorting into groups according to which area of the store it is stocked.
• Load merchandise onto carts to be placed on designated shelves, either in the back room or onto the sales floor for proper display.
• Must be able to read codes on shelves and merchandise labels.
• Manually attach price labels to each item.
• Remove merchandise from the back room for stocking on sales floor shelves and build special sales displays on the sales floor.
• Operate a manual pallet-jack, powered pallet stacker or "straddle stacker" (if over 18 years of age).
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Customer service

Professionalism

Communication

Tools

Manual pallet-jack

Straddle stacker

Job description

The Kroger Co. is seeking candidates to provide exceptional customer service in a safe, clean environment and to help ensure customers return for future visits.

The role emphasizes fair pricing, ethical conduct, inclusivity, and upholding the company values of respect, honesty, integrity, diversity, inclusion, and safety. Responsibilities include stocking, unloading, labeling, adhering to shrink guidelines, and operating pallet handling equipment.