Grocery Customer Experience Specialist

The Kroger Co.; Nashville (TN); On-site; USD 17,000 - 21,000; Full time

Job summary

The Kroger Co. in Nashville is seeking a Grocery Clerk to deliver outstanding customer service, maintain a clean, safe shopping environment, and help customers find the products they need.

You will support the department manager in achieving sales and profit goals, monitor quality standards, stay current with promotions, and assist customers with product questions in a friendly, efficient manner.

Qualifications

• Customer service skills.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Help customers discover items and answer questions.
• Inform customers of specials and recommend items.
• Check product quality and review sell-by dates.
• Stock and label department merchandise.
• Notify manager about ordering or shipping discrepancies.
• Stay current with ads and promotions.
• Adhere to safety regulations and maintain proper temperatures.
• Provide friendly service to create a welcoming environment.
• Handle conflicts calmly and professionally.

Skills

Customer Service

Effective communication

Basic math

Job description

The Kroger Co. in Nashville is seeking a Grocery Clerk to deliver outstanding customer service, maintain a clean, safe shopping environment, and help customers find the products they need.

You will support the department manager in achieving sales and profit goals, monitor quality standards, stay current with promotions, and assist customers with product questions in a friendly, efficient manner.