Grocery Customer Experience Specialist

Kroger Family of Companies; Grosse Pointe Woods (MI); On-site; USD 17,000 - 21,000; Part time

Job summary

Kroger Family of Companies in Michigan is seeking a Grocery Clerk to deliver exceptional customer service, maintain a safe, clean environment, and assist the department manager in achieving sales and profit goals. You will help customers find items, explain specials, and ensure product quality and compliance with safety standards.

Responsibilities include stocking, labeling, inventory, and answering product questions to make customers feel welcome and valued during their shopping experience.

Qualifications

• Customer service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Responsibilities

• Grocery Clerk helps customers discover new items or products they inquire about.
• Grocery Clerk informs customers of food specials and recommends grocery items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Grocery Clerk provides customers with fresh and non-perishable grocery products that they have ordered.
• Label, stock, and inventory department merchandise.
• Adhere to all food safety regulations and guidelines.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.

Skills

Customer Service skills

Effective communication skills

Basic math

Job description

Kroger Family of Companies in Michigan is seeking a Grocery Clerk to deliver exceptional customer service, maintain a safe, clean environment, and assist the department manager in achieving sales and profit goals. You will help customers find items, explain specials, and ensure product quality and compliance with safety standards.

Responsibilities include stocking, labeling, inventory, and answering product questions to make customers feel welcome and valued during their shopping experience.