Produce Experience Specialist

Kroger Family of Companies; West Bloomfield Charter Township (MI); On-site; USD 29,000 - 42,000; Full time

Job summary

Kroger Family of Companies in Michigan is hiring for a store role focused on delivering outstanding customer service and maintaining a clean, safe shopping environment. You will assist the department manager in reaching sales goals and uphold our Customer 1st strategy.

The position emphasizes product knowledge, safety compliance, and teamwork in a fast-paced store setting. Prior retail experience and a willingness to handle produce tasks are beneficial.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Current food handlers permit once employed.

Responsibilities

• Role model the 3A’s of Friendly: acknowledge, assist and appreciate our Customers
• Promote Corporate Brands to customers
• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products
• Gain and maintain knowledge of products in the department
• Assist with the preparation produce platters/trays
• Inform customers of produce specials
• Recommend items to customers to ensure they get the products they want and need
• Adequately prepare, package, label and inventory merchandise
• Review/inspect products for quality and freshness and take action
• Label, stock and inventory department merchandise
• Report product ordering/shipping discrepancies
• Display a positive attitude
• Stay current with present, future, seasonal and special ads
• Ensure proper temperatures in cases and coolers are maintained and temperature logs maintained
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions
• Practice preventive maintenance by inspecting equipment and notify management
• Notify management of customer or employee accidents
• Report all safety risks or issues, including robbery/theft/fraud to management
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary
• Provide support to minors, individuals with special needs, and/or older adults
• Must be able to perform essential functions with or without accommodation

Skills

Stress management

Communication skills

Basic math

Food handler permit

Job description

Kroger Family of Companies in Michigan is hiring for a store role focused on delivering outstanding customer service and maintaining a clean, safe shopping environment. You will assist the department manager in reaching sales goals and uphold our Customer 1st strategy.

The position emphasizes product knowledge, safety compliance, and teamwork in a fast-paced store setting. Prior retail experience and a willingness to handle produce tasks are beneficial.