Retail Customer Experience Associate

Kroger Family of Companies; Commerce Charter Township (MI); On-site; USD 26,000 - 34,000; Full time

Job summary

Kroger Family of Companies in Michigan is hiring for a store role focused on delivering outstanding customer service and maintaining a safe, inviting shopping environment. You will assist customers with product questions, stock and label department merchandise, and help manage store operations in a fast-paced setting while upholding our standards for honesty, integrity and safety.

Key requirements include retail experience, strong communication skills, and the ability to stay calm under

Qualifications

• Retail experience required.
• Strong communication and interpersonal skills.
• Ability to handle stressful situations while delivering service.

Responsibilities

• Create a welcoming environment by answering customer questions about products and store services.
• Gain knowledge of department products to provide informed recommendations.
• Stock, label and inventory department merchandise and communicate discrepancies to the manager.
• Uphold safety procedures and report any safety risks or incidents.
• Assist in maintaining clean, organized department appearance and adhere to company standards.

Skills

Customer service

Retail experience

Communication skills

Stress management

Job description

Kroger Family of Companies in Michigan is hiring for a store role focused on delivering outstanding customer service and maintaining a safe, inviting shopping environment. You will assist customers with product questions, stock and label department merchandise, and help manage store operations in a fast-paced setting while upholding our standards for honesty, integrity and safety.

Key requirements include retail experience, strong communication skills, and the ability to stay calm under