Grocery Customer Experience Specialist

Kroger; Eagle River (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger in Eagle River, WI is seeking a customer-focused retail associate to deliver exceptional service and maintain a clean, safe shopping environment. You will assist the department manager in meeting sales goals, engage with customers, and help stock and label department merchandise.

The role emphasizes trust, respect, and the core values of safety and integrity while offering opportunities to grow in a fast-paced grocery setting. Previous retail experience is a plus.

Qualifications

• Ability to handle stressful situations.
• Strong verbal and written communication skills.
• Basic math including counting, addition, and subtraction.

Responsibilities

• Promote trust and respect among associates.
• Answer questions about products sold in the department and store to help customers.
• Assist customers by recommending products and providing samples when applicable.
• Ensure product quality and freshness; check dates and maintain shelves.
• Label, stock, and inventory department merchandise.
• Maintain a safe, clean store environment and follow food safety guidelines.
• Report safety risks or incidents to management.
• Provide support with customer or employee concerns in a cooperative manner.

Skills

Stress management

Effective communication

Basic math

Job description

Kroger in Eagle River, WI is seeking a customer-focused retail associate to deliver exceptional service and maintain a clean, safe shopping environment. You will assist the department manager in meeting sales goals, engage with customers, and help stock and label department merchandise.

The role emphasizes trust, respect, and the core values of safety and integrity while offering opportunities to grow in a fast-paced grocery setting. Previous retail experience is a plus.