Grocery Concierge & Customer Experience

Kroger; Wichita (KS); On-site; USD 18,000 - 22,000; Full time

Job summary

Kroger in Wichita, KS is seeking a customer service-focused associate for a fast-paced store environment. You will help create an outstanding customer experience, maintain a safe and clean environment, and assist the department manager in achieving sales and profit goals.

Responsibilities include answering questions about products, stocking shelves, applying labels, and promoting the Customer 1st strategy while upholding our values of respect, honesty, integrity, diversity and safety.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and valued by answering questions about products.
• Know products in the department and respond to questions or suggest items.
• Offer product samples to help customers discover new items.
• Inform customers of dairy specials.
• Provide customers with fresh products they ordered.
• Recommend items to ensure customers get what they want.
• Check product quality and review sell-by dates.
• Label, stock and inventory department merchandise.
• Report discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Adhere to food safety regulations and maintain proper temperatures.

Skills

Effective communication

Stress management

Basic math

Job description

Kroger in Wichita, KS is seeking a customer service-focused associate for a fast-paced store environment. You will help create an outstanding customer experience, maintain a safe and clean environment, and assist the department manager in achieving sales and profit goals.

Responsibilities include answering questions about products, stocking shelves, applying labels, and promoting the Customer 1st strategy while upholding our values of respect, honesty, integrity, diversity and safety.