Delicatessen & Bakery Customer Service Associate

Kroger; Wichita (KS); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger is seeking a deli associate in Wichita, KS to deliver outstanding customer service and maintain a safe, clean environment. You will assist the department manager in achieving sales and quality standards while following the Customer 1st strategy and the company values.

You will handle deli items, assist customers, and ensure products are correctly labeled, stocked, and prepared to meet customer requests. Prior experience is helpful, but training is provided.

Qualifications

• Must be at least 18 years of age.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction)

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and appreciated by answering questions about products in the department and store.
• Gain and maintain knowledge of department products and respond to questions with suggestions.
• Slice deli meats and cheeses to customer requests using proper deli equipment.
• Prepare deli/bakery/bistro items per customer requests using proper bakery equipment.
• Offer samples to help customers discover items and inform them of specials.
• Ensure products are fresh and portioned correctly to prevent shrink.
• Recommend deli/bakery/bistro items to meet customer needs.
• Use all department equipment according to company guidelines.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Adhere to food safety regulations and maintain proper temperatures and logs.
• Report safety risks and any incidents promptly.
• Work cooperatively in a fast-paced environment and manage conflicts professionally.

Job description

Kroger is seeking a deli associate in Wichita, KS to deliver outstanding customer service and maintain a safe, clean environment. You will assist the department manager in achieving sales and quality standards while following the Customer 1st strategy and the company values.

You will handle deli items, assist customers, and ensure products are correctly labeled, stocked, and prepared to meet customer requests. Prior experience is helpful, but training is provided.