Grocery Clerk/Ruler

Kroger Mountain View Foods; Collinsville (IL); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading grocery store is seeking a Grocery Clerk to enhance customer experiences through exceptional service. Responsibilities include processing transactions, maintaining product quality, and ensuring a clean environment. Ideal candidates will have strong communication skills and a commitment to customer service.

Benefits

Healthcare

Flexible Scheduling

Counseling

Associate Discounts

Tuition Reimbursement

Growth Opportunities

Qualifications

• Must be at least 18 years old.
• Effective communication and reading skills.

Responsibilities

• Process customer transactions quickly and accurately.
• Maintain product quality and freshness.
• Create a welcoming environment for customers.

Skills

Communication

Customer Service

Basic Math

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage team members to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

Essential Job Functions:

• Process customer transactions quickly, accurately, and efficiently using the Point of Sale system, handling various tenders such as cash, checks, credit, debit, SNAP EBT, Offline SNAP EBT, WIC, loyalty offers, coupons, and checkout procedures according to company policy.
• Rotate all merchandise according to code dating policies, check product quality for freshness, review sell-by dates, and take appropriate action.
• Promote trust and respect among team members.
• Create a welcoming environment for customers by answering questions about products.
• Maintain knowledge of products sold and respond to customer inquiries with suggestions.
• Greet, engage, and assist customers.
• Inform customers of grocery specials.
• Order, label, stock, and inventory merchandise.
• Report discrepancies in product ordering, shipping, and pricing to management.
• Adhere to company policies on cash shortages, overages, and restricted sale items (e.g., alcohol, tobacco, fireworks).
• Stay current with advertisements and promotions.
• Follow all food safety regulations and maintain proper temperatures in cases and coolers, logging temperatures as required.
• Ensure safety procedures are followed, identify unsafe conditions, and notify management.
• Inspect equipment regularly and report repairs needed.
• Report customer or employee accidents.
• Comply with all applicable laws and company policies.
• Perform physical tasks such as standing, lifting up to 50 lbs., pushing carts, bending, twisting, and climbing.
• Work cooperatively in a high-paced environment, manage conflicts professionally, and act with honesty and integrity.
• Support interactions with minors, individuals with special needs, and older adults.

Qualifications

Minimum Position Qualifications:

• Knowledge of basic math.
• Ability to complete cashier training.
• Ability to memorize produce and sale items.
• Effective communication and reading skills.
• Must be at least 18 years old.

Desired Previous Job Experience:

• Customer service experience.
• Retail experience.

About Us

Based in the Midwest, Ruler Foods merged with The Kroger Company in 1999. We serve customers in 48 stores across Indiana, Illinois, Missouri, Tennessee, Kentucky, and Ohio. As part of Kroger, we are committed to diversity, innovation, and creating positive experiences for our customers and employees.

Benefits

We offer comprehensive benefits including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.