Grocery Clerk - Fresh Produce & Customer Service

The Kroger Co.; Kirkland (WA); On-site; USD 21,000 - 25,000; Full time

Job summary

The Kroger Co. is hiring a Grocery Clerk to deliver outstanding customer service and maintain a safe, clean store environment in Kirkland, WA. You will assist customers, stock shelves, and support store operations to meet sales goals.

Responsibilities include helping customers find items, informing them of specials, ensuring product freshness, following food safety guidelines, and maintaining accurate temperatures and logs. A team-oriented, respectful workplace is emphasized.

Qualifications

• Customer service skills are required for daily interactions with shoppers.
• Clear and concise communication is essential for assisting customers and teammates.
• Basic math skills (counting, addition, subtraction) are needed for till and stock tasks.

Responsibilities

• Grocery Clerk helps customers discover new items or products they inquire about.
• Grocery Clerk informs customers of food specials and recommends grocery items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Grocery Clerk provides customers with fresh and non-perishable grocery products that they have ordered.
• Recommend grocery items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Job description

The Kroger Co. is hiring a Grocery Clerk to deliver outstanding customer service and maintain a safe, clean store environment in Kirkland, WA. You will assist customers, stock shelves, and support store operations to meet sales goals.

Responsibilities include helping customers find items, informing them of specials, ensuring product freshness, following food safety guidelines, and maintaining accurate temperatures and logs. A team-oriented, respectful workplace is emphasized.