Grocery Clerk: Elevate Customer Experience & Freshness

Kroger Family of Companies; Richmond (VA); On-site; USD 18,000 - 25,000; Part time

Job summary

Kroger Family of Companies is seeking staff to create outstanding customer experiences and maintain a safe, clean environment in the Richmond area. You will assist the department manager in achieving sales goals and ensuring quality standards and customer satisfaction.

The role emphasizes product knowledge, customer service, honesty and safety, with opportunities to participate in promotions and food-safety compliance. This is a part-time position with hourly pay.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).

Responsibilities

• Promote trust and respect among associates.
• Create an environment where customers feel welcome and appreciated by answering questions about products.
• Gain knowledge of department products and respond to questions with suggestions.
• Offer product samples to help customers discover items.
• Inform customers of dairy specials.
• Provide customers with fresh products they ordered.
• Recommend items to meet customers' needs.
• Check product quality and review sell-by dates.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with ads and promotions.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers; maintain logs.
• Reinforce safety programs and identify unsafe conditions.
• Inspect equipment and report needed repairs.
• Notify management of accidents and safety risks.

Skills

Stress management

Communication skills

Basic math

Job description

Kroger Family of Companies is seeking staff to create outstanding customer experiences and maintain a safe, clean environment in the Richmond area. You will assist the department manager in achieving sales goals and ensuring quality standards and customer satisfaction.

The role emphasizes product knowledge, customer service, honesty and safety, with opportunities to participate in promotions and food-safety compliance. This is a part-time position with hourly pay.