Grocery Clerk: Fresh Food & Customer Experience

Kroger Family of Companies; Dickson (TN); On-site; USD 17,000 - 25,000; Full time

Job summary

Kroger Family of Companies is seeking a customer service-oriented associate to enhance the shopping experience in our department. You will assist the department manager in meeting sales goals, answer questions about products, and maintain a welcoming environment that encourages customers to return.

Responsibilities include promoting trust among associates, ensuring proper product handling, dairy specials, product freshness, labeling and stocking, and maintaining safety and temperature logs

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).

Responsibilities

• Promote trust and respect among associates.
• Create an environment where customers feel welcome and appreciated by answering questions about products.
• Gain knowledge of products sold and respond to questions with suggestions.
• Offer product samples to help customers discover new items.
• Inform customers of dairy specials and ensure fresh products.
• Reinforce safety programs and maintain temperature logs.
• Label, stock and inventory department merchandise.
• Notify management of accidents or safety risks.
• Provide support and assistance through direct interaction with customers, including minors or older adults.

Skills

Effective communication

Handle stress

Basic math

Job description

Kroger Family of Companies is seeking a customer service-oriented associate to enhance the shopping experience in our department. You will assist the department manager in meeting sales goals, answer questions about products, and maintain a welcoming environment that encourages customers to return.

Responsibilities include promoting trust among associates, ensuring proper product handling, dairy specials, product freshness, labeling and stocking, and maintaining safety and temperature logs