Grocery Clerk - Customer-First Service & Freshness

The Kroger Co.; Lake Wood (IN); On-site; USD 17,000 - 21,000; Full time

Job summary

The Kroger Co. is hiring for a customer service focused associate in Indiana. You will assist the department manager in reaching sales and profit goals while delivering exceptional customer service and maintaining a safe environment.

You will answer customer questions, suggest products, offer samples, monitor product freshness, and uphold strict food safety standards. A positive attitude and teamwork are essential.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Promote trust and respect among associates.
• Create a welcoming environment for customers.
• Answer questions about products in the department and store.
• Offer product samples to help customers discover new items.
• Inform customers of dairy specials.
• Provide customers with fresh products they have ordered.
• Recommend items to customers to ensure they get what they want.
• Check product quality to ensure freshness; review sell by dates.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Follow present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers; keep logs.
• Identify unsafe conditions and notify management.
• Reinforce safety programs and report safety risks or incidents.
• Notify management of accidents or issues.

Skills

Ability to handle stressful situations

Effective communication skills

Knowledge of basic math

Retail experience

Job description

The Kroger Co. is hiring for a customer service focused associate in Indiana. You will assist the department manager in reaching sales and profit goals while delivering exceptional customer service and maintaining a safe environment.

You will answer customer questions, suggest products, offer samples, monitor product freshness, and uphold strict food safety standards. A positive attitude and teamwork are essential.