Grocery Clerk — Customer-First Service & Fresh Goods

The Kroger Co.; West Baden Springs (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. is hiring a Grocery Clerk to create an outstanding customer experience through exceptional service in a safe, clean store environment.

Assist the department manager in achieving sales and profit goals while upholding quality standards. Embrace our Customer 1st strategy and help associates deliver excellent customer service, reflecting our core values of respect, honesty, integrity, diversity, inclusion, and safety.

Qualifications

• Customer service-focused requirements in a retail grocery setting.
• Proven ability to communicate clearly and assist customers.
• Basic math proficiency for transactions and stock control.

Responsibilities

• Help customers discover items and answer inquiries.
• Inform customers of specials and recommend products.
• Check product quality and review sell-by dates.
• Stock, label, and inventory department merchandise.
• Report discrepancies to the department manager.
• Maintain temperature logs and proper case temperatures.
• Respond to questions about products and provide suggestions.
• Maintain safety procedures and report unsafe conditions.
• Follow directions and resolve customer or business issues.
• Provide support for minors, individuals with special needs, and older adults.
• Perform essential functions with or without accommodations.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Job description

The Kroger Co. is hiring a Grocery Clerk to create an outstanding customer experience through exceptional service in a safe, clean store environment.

Assist the department manager in achieving sales and profit goals while upholding quality standards. Embrace our Customer 1st strategy and help associates deliver excellent customer service, reflecting our core values of respect, honesty, integrity, diversity, inclusion, and safety.