Grocery Clerk

STARK & KNOLL CO LPA; Steubenville (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

Kroger is seeking a Grocery Clerk to create an outstanding customer experience through exceptional service. This role involves assisting customers, maintaining product quality, and ensuring a safe environment. Join a leading grocery store chain that values diversity and offers growth opportunities.

Benefits

Healthcare coverage

Flexible scheduling

Emotional and financial support

Associate discounts

Tuition reimbursement

Opportunities for growth

Qualifications

• Ability to work in a fast-paced environment.
• Strong communication skills.
• Willingness to learn and adapt.

Responsibilities

• Inform customers of food specials and recommend grocery products.
• Check product quality and review 'sell by' dates.
• Label, stock, and inventory department merchandise.

Skills

Customer Service

Food Safety Knowledge

Conflict Management

Attention to Detail

Job description

Job Description: Grocery Clerk

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores in 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, all with the purpose to Feed the Human Spirit. We work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. We strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing value and care to support your growth. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we have a fresh opportunity for you. Apply today to become part of our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, financial, and more. We help you thrive with access to:

• Healthcare coverage: medical, dental, vision, and prescription plans.
• Flexible scheduling with paid time off, including holidays and sick leave.
• Emotional and financial support through counseling and financial coaching.
• Associate discounts on various products and services.
• Tuition reimbursement up to $21,000 over your career.
• Opportunities for growth through training and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

Key Responsibilities:

• Inform customers of food specials and recommend grocery products to meet their needs.
• Check product quality, review 'sell by' dates, and take appropriate actions.
• Provide customers with ordered grocery items, ensuring freshness and quality.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping to the department manager.
• Stay current with ads and promotions.
• Adhere to all food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers, keeping logs as required.
• Gain and maintain knowledge of products to assist and make suggestions to customers.
• Create a welcoming environment where customers feel valued and appreciated.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Practice preventive maintenance and report equipment issues.
• Notify management of accidents involving customers or employees.
• Work cooperatively in a fast-paced, sometimes stressful environment.
• Manage conflicts in a reasonable and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions of the role with or without reasonable accommodations.