Grocery Clerk

Kroger; Chester (WV); On-site; USD 25,000 - 35,000; Full time

Job summary

Kroger is seeking a Grocery Clerk to create an outstanding customer experience through exceptional service. Responsibilities include informing customers about specials, managing inventory, and ensuring food safety. This role offers flexible scheduling and growth opportunities within the company.

Benefits

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Employee discounts

Growth opportunities

Qualifications

• Ability to inform customers about products and specials.
• Experience in maintaining product quality and safety.
• Skills in managing inventory and stocking.

Responsibilities

• Inform customers of food specials and recommend grocery items.
• Check product quality and ensure freshness.
• Label, stock, and manage inventory of department merchandise.

Skills

Customer service

Inventory management

Food safety knowledge

Conflict management

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a tiny Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores in 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by a common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We support your growth with value and care, helping you feed your future. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether you're seeking a part-time position or a new career path, we have a fresh opportunity for you. Apply today to become part of our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, financial, and more. We help you thrive with access to:

• Wide-ranging healthcare coverage, including affordable medical, dental, vision, and prescription plans through company or collective bargaining agreement plans.
• Flexible scheduling for full- and part-time roles with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support with free counseling via our Employee Assistance Program and confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on purchases like food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Growth opportunities through industry-leading training and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

Grocery Clerk Responsibilities include:

• Informing customers of food specials and recommending grocery items to ensure they get what they want and need.
• Checking product quality to ensure freshness, reviewing "sell by" dates, and taking appropriate actions.
• Providing customers with ordered fresh and non-perishable grocery products.
• Labeling, stocking, and inventory management of department merchandise.
• Reporting product ordering/shipping discrepancies to the department manager.
• Staying current with present, future, seasonal, and special ads.
• Adhering to all food safety regulations and guidelines.
• Maintaining proper temperatures in cases and coolers, and keeping temperature logs.
• Gaining and maintaining product knowledge to respond to questions and suggest products.
• Creating a welcoming environment, making customers feel valued and appreciated.
• Reinforcing safety programs by following procedures and reporting unsafe conditions.
• Practicing preventive maintenance, inspecting equipment, and reporting repairs.
• Reporting customer or employee accidents to management.
• Working cooperatively in high-paced and stressful environments.
• Managing conflicts in a reasonable, nonconfrontational manner.
• Acting with honesty and integrity regarding customer and business information.
• Following directions and seeking assistance to resolve issues.
• Supporting and assisting minors, individuals with special needs, and older adults.
• Performing essential functions with or without reasonable accommodation.