Grocery Clerk

Kroger Mountain View Foods; Phoenix (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking enthusiastic Grocery Clerks to create outstanding customer experiences. In this role, you'll assist customers with product inquiries, ensure the freshness of grocery items, and maintain a clean and safe environment. With a commitment to exceptional service, you'll help drive sales and profit goals while embracing core values of respect and integrity. This position offers valuable opportunities for growth and development, making it ideal for those passionate about food and customer service. Join a team that truly values its associates and fosters a supportive work environment.

Benefits

Healthcare Coverage

Flexible Scheduling

Employee Assistance Program

Associate Discounts

Tuition Reimbursement

Career Growth Opportunities

Qualifications

• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Assist customers in discovering new grocery items and inform them of specials.
• Ensure product quality and freshness by checking sell-by dates.
• Adhere to food safety regulations and maintain a clean environment.

Skills

Basic Math Skills

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Essential Job Functions:
2. Grocery Clerk helps customers discover new items or products they inquire about.
3. Informs customers of food specials and recommends grocery items to ensure they get the products they want and need.
4. Checks product quality to ensure freshness, reviews "sell by" dates, and takes appropriate action.
5. Provides customers with fresh and non-perishable grocery products they have ordered.
6. Recommends grocery items to customers to ensure they get the products they want and need.
7. Labels, stocks, and inventories department merchandise.
8. Reports product ordering/shipping discrepancies to the department manager.
9. Stays current with present, future, seasonal, and special ads.
10. Adheres to all food safety regulations and guidelines.
11. Ensures proper temperatures in cases and coolers are maintained and temperature logs are kept.
12. Gains and maintains knowledge of products sold within the department and responds to questions, making suggestions about products.
13. Creates an environment that makes customers feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
14. Reinforces safety programs by complying with safety procedures and identifying unsafe conditions, notifying store management.
15. Practices preventive maintenance by inspecting equipment and notifying appropriate personnel of repairs needed.
16. Notifies management of customer or employee accidents.
17. Works cooperatively in high-paced and sometimes stressful environments.
18. Manages conflict in a reasonable, nonconfrontational, and cooperative manner.
19. Acts with honesty and integrity regarding customer and business information.
20. Follows directions and seeks assistance when necessary to resolve issues.
21. Supports and assists through direct interaction with minors, individuals with special needs, and older adults.
22. Performs essential functions of the position with or without reasonable accommodation.

Qualifications

1. Minimum Position Qualifications: Knowledge of basic math (counting, addition, and subtraction).

Desired Previous Job Experience

Job Info

• Job Identification 119362
• Job Category Store Operations
• Posting Date 04/30/2025, 11:54 AM
• Locations 4707 E Shea Blvd, Phoenix, AZ, 85028, US (On-site)

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Kroger family!