Grocery Clerk

Kroger; Phoenix (AZ); On-site; USD 28,000 - 42,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to create outstanding customer experiences through exceptional service. This role involves assisting customers in discovering products, ensuring food quality, and maintaining a welcoming environment. With a commitment to safety and integrity, you'll thrive in a dynamic setting while enjoying comprehensive benefits, including healthcare coverage and tuition reimbursement. Join a team that values diversity and innovation, and be part of a company dedicated to 'Feeding the Human Spirit.' Whether you're looking for part-time work or a new career, this opportunity is perfect for you.

Benefits

Healthcare coverage

Flexible scheduling

Paid time off

Emotional support

Financial tools

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Help customers discover new items or products they inquire about.
• Check product quality to ensure freshness and review 'sell by' dates.
• Create an environment that makes customers feel welcome and appreciated.

Skills

Basic Math Skills

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

1. Help customers discover new items or products they inquire about.
2. Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
3. Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
4. Provide customers with fresh and non-perishable grocery products they have ordered.
5. Label, stock, and inventory department merchandise.
6. Report product ordering/shipping discrepancies to the department manager.
7. Stay current with present, future, seasonal, and special ads.
8. Adhere to all food safety regulations and guidelines.
9. Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
10. Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
11. Create an environment that makes customers feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
12. Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, notifying store management.
13. Practice preventive maintenance by inspecting equipment and notifying appropriate personnel of repairs needed.
14. Notify management of customer or employee accidents.
15. Work cooperatively in a high-paced and sometimes stressful environment.
16. Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
17. Act with honesty and integrity regarding customer and business information.
18. Follow directions and seek assistance when necessary to resolve customer and business issues.
19. Support and assist through direct interaction with minors, individuals with special needs, and older adults.
20. Perform essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

Job Info

• Job Identification 119354
• Job Category Store Operations
• Posting Date 04/30/2025, 11:59 AM
• Locations 850 E Hatcher Rd, Phoenix, AZ, 85020, US (On-site)

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• Healthcare coverage, including medical, dental, vision, and prescription coverage.
• Flexible scheduling in full- and part-time roles with paid time off.
• Emotional and financial support, including free counseling and financial tools.
• Associate discounts on purchases.
• Up to $21,000 in tuition reimbursement.
• Opportunities for growth through training programs and career pathways.

We’ve grown from a small Cincinnati grocery store to the nation’s largest grocer with nearly 2,800 stores. Our purpose is to "Feed the Human Spirit," creating amazing experiences for customers, communities, and each other. We value diversity, innovation, and a passion for food and people. Join us to create your own recipe for success at work and in life. Whether part-time or a new career, apply today to become part of our Kroger family!