Grocery Clerk

Kroger Mountain View Foods; Phoenix (AZ); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a forward-thinking company dedicated to creating outstanding customer experiences through exceptional service. As a Grocery Clerk, you'll engage with customers, assist them in discovering new products, and ensure the freshness of our offerings. This role not only emphasizes the importance of safety and cleanliness but also fosters a welcoming atmosphere for all. With ample opportunities for growth and a commitment to associate well-being, you’ll find a supportive environment that values your contributions and encourages your professional development. Whether you're looking for part-time work or a new career path, this is a fresh opportunity for you!

Benefits

Healthcare Coverage

Flexible Scheduling

Employee Assistance Program

Tuition Reimbursement

Associate Discounts

Qualifications

• Knowledge of basic math for handling transactions.
• Ability to provide excellent customer service.

Responsibilities

• Assist customers by providing product recommendations and ensuring satisfaction.
• Maintain a clean and safe environment while adhering to food safety regulations.

Skills

Basic Math Skills

Customer Service

Food Safety Knowledge

Education

High School Diploma or Equivalent

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Essential Job Functions:
2. Grocery Clerk helps customers discover new items or products they inquire about.
3. Informs customers of food specials and recommends grocery items to ensure they get what they want and need.
4. Checks product quality to ensure freshness, reviews "sell by" dates, and takes appropriate action.
5. Provides customers with fresh and non-perishable grocery products they have ordered.
6. Recommends grocery items to customers to ensure satisfaction.
7. Labels, stocks, and inventories department merchandise.
8. Reports product ordering/shipping discrepancies to the department manager.
9. Stays current with present, future, seasonal, and special ads.
10. Adheres to all food safety regulations and guidelines.
11. Ensures proper temperatures in cases and coolers are maintained, and temperature logs are kept.
12. Gains and maintains knowledge of products sold within the department and responds to questions, making suggestions about products.
13. Creates an environment where customers feel welcome, important, and appreciated by engaging with questions about products.
14. Reinforces safety programs by complying with safety procedures and reporting unsafe conditions.
15. Practices preventive maintenance by inspecting equipment and notifying management of repairs needed.
16. Notifies management of customer or employee accidents.
17. Works cooperatively in a high-paced and sometimes stressful environment.
18. Manages conflict in a reasonable, nonconfrontational, and cooperative manner.
19. Acts with honesty and integrity regarding customer and business information.
20. Follows directions and seeks assistance when necessary to resolve issues.
21. Provides support and assistance to minors, individuals with special needs, and older adults.
22. Performs essential functions with or without reasonable accommodation.

Qualifications

1. Minimum Position Qualifications: Knowledge of basic math (counting, addition, and subtraction).
2. Desired Previous Job Experience:

Job Info

• Job Identification 116786
• Job Category Store Operations
• Posting Date 04/30/2025, 09:56 AM
• Locations 2626 S 83Rd Ave, Phoenix, AZ, 85043, US (On-site)

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth through industry-leading training programs and diverse career pathways.

From a small Cincinnati grocery store more than a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores in 35 states. We take pride in bringing diverse teams together with a passion for food and people to fulfill our purpose: To Feed the Human Spirit. We work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing value and care to help you grow. If you’re caring, purpose-driven, and eager to learn, your potential is unlimited.
Whether seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!