Grocery Clerk

Kroger; Phoenix (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in grocery retail is seeking enthusiastic individuals to enhance customer experiences through exceptional service. As a Grocery Clerk, you will play a vital role in ensuring product quality and freshness while assisting customers in finding their desired items. This position offers a dynamic work environment where teamwork and communication are key. With a commitment to safety and integrity, you will help create a welcoming atmosphere for all customers. Join a company that values diversity and offers comprehensive benefits to support your well-being and career growth.

Benefits

Healthcare Coverage

Flexible Scheduling

Employee Assistance Program

Associate Discounts

Tuition Reimbursement

Career Growth Opportunities

Qualifications

• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Assist customers in discovering new products and inform them of specials.
• Ensure product quality and freshness, adhering to food safety guidelines.
• Maintain a welcoming environment and manage conflicts effectively.

Skills

Basic Math Skills

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

1. Grocery Clerk helps customers discover new items or products they inquire about.
2. Informs customers of food specials and recommends grocery items to ensure they get the products they want and need.
3. Checks product quality to ensure freshness, reviews "sell by" dates, and takes appropriate action.
4. Provides customers with fresh and non-perishable grocery products they have ordered.
5. Recommends grocery items to customers to ensure they get the products they want and need.
6. Labels, stocks, and inventories department merchandise.
7. Reports product ordering/shipping discrepancies to the department manager.
8. Stays current with present, future, seasonal, and special ads.
9. Adheres to all food safety regulations and guidelines.
10. Ensures proper temperatures in cases and coolers are maintained and temperature logs are kept.
11. Gains and maintains knowledge of products sold within the department and responds to questions, making suggestions about products.
12. Creates an environment that makes customers feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
13. Reinforces safety programs by complying with safety procedures and identifying unsafe conditions, notifying store management.
14. Practices preventive maintenance by inspecting equipment properly and notifying management of repairs needed.
15. Notifies management of customer or employee accidents.
16. Works cooperatively in a high-paced and sometimes stressful environment.
17. Manages conflict in a reasonable, nonconfrontational, and cooperative manner.
18. Acts with honesty and integrity regarding customer and business information.
19. Follows directions and seeks assistance when necessary to resolve issues.
20. Supports and assists through direct interaction with minors, individuals with special needs, and older adults.
21. Performs essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

Job Info

• Job Identification 119397
• Job Category Store Operations
• Posting Date 04/30/2025, 11:58 AM
• Locations 4204 W Cactus Rd, Phoenix, AZ, 85029, US (On-site)

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career, through our Continuing Education program.
• Vast potential for growth through training programs and diverse career pathways.

From a small Cincinnati grocery store over a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America’s grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, with a common purpose: To Feed the Human Spirit. We innovate tirelessly to create exceptional experiences for customers, communities, and each other, with food at the core. Here, people matter. We aim to provide the ingredients you need to succeed at work and in life, supporting your growth and success. Whether seeking a part-time role or a new career, we have opportunities for you. Apply today to join our Kroger family.