Grocery Clerk

Kroger; Englewood (OH); On-site; USD 25,000 - 35,000; Part time

Job summary

A leading grocery retailer is seeking a Grocery Clerk to create an outstanding customer experience. This role involves assisting customers, maintaining product quality, and ensuring safety standards. Ideal candidates possess strong customer service and communication skills. Join a team dedicated to feeding the human spirit and enjoy benefits like flexible scheduling and tuition reimbursement.

Benefits

Healthcare coverage

Flexible scheduling

Paid time off

Employee discounts

Tuition reimbursement

Qualifications

• Customer service skills required for assisting customers.
• Effective communication skills needed for interaction.
• Basic math knowledge necessary for handling transactions.

Responsibilities

• Help customers discover new grocery items and inform them of specials.
• Check product quality and ensure freshness.
• Label, stock, and inventory department merchandise.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Provide customers with fresh and non-perishable grocery products that they have ordered.
• Recommend grocery items to customers to ensure they get the products they want and need.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Create an environment that makes customers feel welcome, important, and appreciated by answering questions about products sold within the department and store.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions to store management.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs.
• Report customer or employee accidents to management.
• Work cooperatively in high-paced and sometimes stressful environments.
• Manage conflict in a reasonable, nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist customers, including minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

From a single tiny Cincinnati grocery store over a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores across 35 states under 28 different names. We take pride in bringing diverse teams together with a passion for food and people, with the purpose to "Feed the Human Spirit." We innovate continuously to create memorable experiences for customers, communities, and employees, with food at the center.

People matter here. We aim to provide the ingredients for your success at work and in life, helping you grow with value and care. Caring, purpose-driven individuals hungry to learn will find unlimited potential here.

Whether seeking part-time work or a new career, we offer a fresh opportunity. Apply today and become part of our Kroger family!

What You’ll Receive From Us

The Kroger Family of Companies offers comprehensive benefits supporting your well-being, including:

• Healthcare coverage (medical, dental, vision, prescriptions)
• Flexible scheduling with paid time off, holidays, and sick leave
• Emotional and financial support through programs like Employee Assistance and Goldman Sachs Ayco
• Associate discounts on purchases
• Up to $21,000 in tuition reimbursement
• Opportunities for growth via training programs and career pathways

Additional Information

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Retail

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