Grocery Clerk

Kroger Mountain View Foods; Downey (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading grocery retailer as a Grocery Clerk, where you will create outstanding customer experiences through exceptional service. Responsibilities include assisting customers, managing inventory, and ensuring food safety. Enjoy comprehensive benefits and opportunities for growth.

Benefits

Comprehensive healthcare coverage

Flexible scheduling with paid time off

Emotional and financial support programs

Associate discounts

Tuition reimbursement

Opportunities for growth

Qualifications

• Customer service skills required.
• Effective communication skills necessary.
• Knowledge of basic math needed.

Responsibilities

• Help customers discover new items and inform them of food specials.
• Check product quality and ensure freshness.
• Adhere to food safety regulations and guidelines.

Skills

Customer Service

Effective Communication

Basic Math

Education

Retail Experience

Job description

Join to apply for the Grocery Clerk role at Kroger Mountain View Foods

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get what they want and need.
• Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and logs are kept.
• Gain knowledge of products sold within the department and respond to questions and make suggestions.
• Create an environment that makes customers feel welcome, important, and appreciated.
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs.
• Notify management of customer or employee accidents.
• Work cooperatively in high-paced and sometimes stressful environments.
• Manage conflicts in a reasonable, nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

Based in California, Food 4 Less merged with The Kroger Company in 1998. Today, we serve customers in over 100 stores across California and the Midwest. As part of the Kroger family, we pride ourselves on diversity, innovation, and creating great experiences for our customers and communities. We value people who are caring, purpose-driven, and eager to learn. Whether seeking part-time work or a new career, apply today to join our Food 4 Less family!

Qualified applications with arrest or conviction records will be considered in accordance with local laws. If you need reasonable accommodations during the application process, please call 844-849-7136 or contact management at the location.

What You’ll Receive From Us

• Comprehensive healthcare coverage, including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holidays, and sick leave.
• Emotional and financial support through programs like Employee Assistance Program and Goldman Sachs Ayco.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via training programs and diverse career pathways.