Grocery Clerk

Kroger; Downey (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading grocery store chain as a customer service associate in Downey, CA. You will create an exceptional customer experience through outstanding service, ensuring a safe and clean environment. Responsibilities include assisting customers, managing product quality, and adhering to safety regulations. The role offers comprehensive benefits and growth opportunities within the company.

Benefits

Healthcare

Flexible Scheduling

Counseling

Associate Discounts

Tuition Reimbursement

Growth Opportunities

Qualifications

• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Help customers discover new items or products they inquire about.
• Check product quality to ensure freshness.
• Adhere to all food safety regulations and guidelines.

Skills

Basic Math

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

1. Help customers discover new items or products they inquire about.
2. Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
3. Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
4. Provide customers with fresh and non-perishable grocery products they have ordered.
5. Label, stock, and inventory department merchandise.
6. Report product ordering/shipping discrepancies to the department manager.
7. Stay current with present, future, seasonal, and special ads.
8. Adhere to all food safety regulations and guidelines.
9. Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
10. Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
11. Create an environment where customers feel welcome, important, and appreciated by answering questions regarding products sold within the department and store.
12. Reinforce safety programs by complying with safety procedures and identifying unsafe conditions to store management.
13. Practice preventive maintenance by inspecting equipment and notifying management of repairs needed.
14. Notify management of customer or employee accidents.
15. Work cooperatively in high-paced and sometimes stressful environments.
16. Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
17. Act with honesty and integrity regarding customer and business information.
18. Follow directions and seek assistance when necessary to resolve issues.
19. Support and assist through interaction with minors, individuals with special needs, and older adults.
20. Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

Job Info

• Job Identification 124284
• Job Category Store Operations
• Posting Date 05/07/2025, 12:30 PM
• Location: 13525 Lakewood Blvd, Downey, CA, 90242, US (On-site)

Benefits: The Kroger Family offers comprehensive benefits including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and growth opportunities.

We’ve grown from a single grocery store to the nation’s largest grocer, committed to feeding the human spirit by creating diverse and innovative experiences for customers and associates alike. Join us to grow your career and be part of our family!