Grocery Clerk

Kroger in; DeSoto (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading grocery store in DeSoto is seeking a Grocery Clerk to enhance customer experience through exceptional service. The role involves maintaining a clean environment, assisting with product quality, and supporting sales goals. Ideal candidates will demonstrate strong communication skills and a commitment to customer service.

Qualifications

• Ability to create a welcoming environment for customers.
• Knowledge of food safety regulations.

Responsibilities

• Inform customers of food specials and recommend grocery items.
• Check product quality and ensure freshness.
• Label, stock, and inventory department merchandise.

Skills

Customer Service

Communication

Teamwork

Job description

Grocery Clerk (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities:

1. Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
2. Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
3. Provide customers with fresh and non-perishable grocery products they have ordered.
4. Label, stock, and inventory department merchandise.
5. Report product ordering/shipping discrepancies to the department manager.
6. Stay current with present, future, seasonal, and special ads.
7. Adhere to all food safety regulations and guidelines.
8. Ensure proper temperatures in cases and coolers are maintained and temperature logs are up to date.
9. Gain and maintain knowledge of products sold within the department and respond to customer questions with suggestions.
10. Create a welcoming environment that makes customers feel valued by answering questions about products.
11. Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
12. Practice preventive maintenance by inspecting equipment and notifying management of repairs.
13. Notify management of customer or employee accidents.
14. Work cooperatively in high-paced, stressful environments.
15. Manage conflict in a reasonable and cooperative manner.
16. Act with honesty and integrity regarding customer and business information.
17. Follow directions and seek assistance when needed to resolve issues.
18. Support and assist minors, individuals with special needs, and older adults through direct interaction.
19. Perform essential functions of the position with or without reasonable accommodation.