Grocery Clerk

Kroger; Colorado Springs (CO); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a leading grocery store as a Grocery Clerk, where you'll create exceptional customer experiences and maintain product quality. This part-time role emphasizes customer service, effective communication, and teamwork in a fast-paced environment. Enjoy comprehensive benefits and growth opportunities while being part of a diverse team committed to community involvement.

Benefits

Healthcare

Flexible scheduling

Emotional and financial support

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Customer service skills required.
• Effective communication skills needed.
• Basic math knowledge for counting and calculations.

Responsibilities

• Help customers discover new items and inform them of specials.
• Check product quality and maintain a clean environment.
• Adhere to food safety regulations and ensure customer satisfaction.

Skills

Customer Service skills

Effective communication skills

Basic math knowledge

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Recommend grocery items to ensure customer satisfaction.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Gain and maintain product knowledge and respond to customer questions with suggestions.
• Create a welcoming environment for customers, making them feel valued and appreciated.
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
• Perform preventive maintenance and notify management of equipment issues.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflict in a reasonable and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Basic math knowledge (counting, addition, subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

Based in Colorado, King Soopers merged with The Kroger Company in 1983. Today, we serve customers in over 115 stores across Colorado and Wyoming. As part of Kroger, we are committed to diversity, innovation, and creating positive experiences for our customers and communities.

What You’ll Receive From Us

The Kroger family offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

About The Team

We support our associates with benefits that promote well-being and community involvement. Our benefits include health and well-being benefits, financial benefits like 401(k) and insurance, and growth and development programs.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Retail

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