Grocery Clerk

Kroger Mountain View Foods; Colorado Springs (CO); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading grocery store as a Grocery Clerk, where you'll create outstanding customer experiences through exceptional service. Responsibilities include assisting customers, managing product quality, and maintaining a clean environment. Embrace core values and work in a supportive team.

Benefits

Healthcare

Flexible Scheduling

Tuition Reimbursement

Associate Discounts

Growth Opportunities

Qualifications

• Customer service skills required.
• Effective communication skills needed.
• Knowledge of basic math required.

Responsibilities

• Help customers discover new items and inform them of food specials.
• Check product quality and ensure freshness.
• Maintain a safe and clean environment.

Skills

Customer Service

Effective Communication

Job description

Join to apply for the Grocery Clerk role at Kroger Mountain View Foods

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
• Create a welcoming environment for customers by answering questions about products.
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
• Practice preventive maintenance by inspecting equipment and reporting repairs.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

Based in Colorado, King Soopers merged with The Kroger Company in 1983. Today, we’re serving customers in over 115 stores across Colorado and Wyoming. As part of the Kroger family, we pride ourselves on diversity, innovation, and creating positive experiences for our customers and communities. We value caring, purpose-driven individuals eager to learn and grow with us. Apply today to join our King Soopers family!

What You’ll Receive From Us

The Kroger family offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.