Grocery Checkout Specialist: Friendly Customer Service

Hy-Vee Inc; Iowa City (IA); Vor Ort; USD 16.531.000 - 22.042.000; Vollzeit

Zusammenfassung

Hy-Vee Inc in Iowa City, IA is seeking a Checker to join our Grocery team. You will operate the register, help customers, and ensure a positive checkout experience during every visit.

Our checksers are the last face a customer sees, so accuracy, friendliness, and knowledge of store policies are essential. Training is provided; you will work in a fast-paced retail environment focused on service and efficiency.

Qualifikationen

• No education or experience required; training provided.
• Must be able to stand for long periods.
• Respect store policies and safety guidelines.

Aufgaben

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and going out of your way to make every visit a great one
• Operate the cash register accurately, scanning product and processing all payment types including cash, checks, credit cards, coupons, food stamps, WIC checks, rain checks, in-store charges, and lottery transactions
• Count back change, issue receipts, and provide cash refunds or credit memorandums for returned merchandise as needed
• Ensure compliance with local, state, and federal guidelines regarding WIC, food stamps, and the sale of tobacco, liquor, and lottery tickets
• Place merchandise in bags or boxes, assist courtesy personnel, and support drive-up and carry-out service
• Stay knowledgeable of item look-up numbers, department numbers, item features, and weekly ad price changes and sale items
• Stock, face, and rotate merchandise, clean shelves, understand shelf tags, and take customers to items when requested
• Keep the register area clean, ensure adequate supplies are available, and report improper cash levels in the cash drawer
• Verify register balances at the beginning and end of each shift where applicable
• Communicate clearly on the intercom or telephone and answer customer questions, following up with appropriate personnel as needed
• Stay aware of your surroundings to support store safety and security
• Assist store management with displays and decorations for special promotions and events as needed
• Assist in other areas of the store as needed and take on special projects as assigned
• Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
• Report to work when scheduled and on time

Kenntnisse

Customer service

Cash handling

Team player

Arithmetic skills

Jobbeschreibung

Hy-Vee Inc in Iowa City, IA is seeking a Checker to join our Grocery team. You will operate the register, help customers, and ensure a positive checkout experience during every visit.

Our checksers are the last face a customer sees, so accuracy, friendliness, and knowledge of store policies are essential. Training is provided; you will work in a fast-paced retail environment focused on service and efficiency.