Grocery Center Store Associate — Elevate Customer Service

Food Lion; Newport News (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Newport News, VA is seeking a Center Store (Grocery) associate to deliver quality customer service, maintain shelves, and support daily store operations. You will assist customers, stock merchandise, and follow company guidelines to maximize sales while minimizing shrink.

The role requires adherence to safety procedures, use of store tools and training, and a neat uniform. This position involves standing, lifting, and working in a retail environment.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Provide fast, friendly, and accurate customer service in the grocery department.
• Maintain shelves and shelf tag moldings; stock merchandise per tag.
• Adhere to safety guidelines and report accidents.
• Utilize inventory and ordering processes to support store operations.
• Complete required CBT and Training Packet courses.
• Wear the Food Lion uniform and maintain a neat appearance.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Multitasking

Education

High school diploma

Tools

POS system

Cash register

Scanner

Calculator

Job description

Food Lion in Newport News, VA is seeking a Center Store (Grocery) associate to deliver quality customer service, maintain shelves, and support daily store operations. You will assist customers, stock merchandise, and follow company guidelines to maximize sales while minimizing shrink.

The role requires adherence to safety procedures, use of store tools and training, and a neat uniform. This position involves standing, lifting, and working in a retail environment.