Grocery Center Manager: Lead People & Store Performance

Food Lion; Chapel Hill (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Food Lion in Chapel Hill, NC is seeking a Grocery Department Manager to lead daily operations, hire/train/develop department associates, and drive customer service excellence. The role focuses on labor, budget performance, and adherence to safety and company policies.

You will collaborate with store leadership to execute Food Lion strategies and ensure a positive shopping experience for customers. Responsibilities include scheduling, inventory control, coaching performance, and maintaining

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to lead and direct others.
• Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization or attain accreditation within 90 days.

Responsibilities

• Manage the Grocery Department, including hiring, training and developing department associates
• Supervise the performance of all duties and responsibilities of department associates and provides ongoing performance management, training and conducts timely formal performance appraisals for direct reports
• Daily management of labor and coaching of associates to achieve productivity expectations
• Provide leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision and Strategy
• Support the achievement of budgeted financial and operating results
• Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service

Skills

Interpersonal skills

Organizational skills

Customer service skills

Leadership ability

Willingness to learn multiple tasks

Education

High school diploma or equivalent

Certified Food Safety Manager or willing to obtain accreditation within 90 days

Job description

Food Lion in Chapel Hill, NC is seeking a Grocery Department Manager to lead daily operations, hire/train/develop department associates, and drive customer service excellence. The role focuses on labor, budget performance, and adherence to safety and company policies.

You will collaborate with store leadership to execute Food Lion strategies and ensure a positive shopping experience for customers. Responsibilities include scheduling, inventory control, coaching performance, and maintaining