Grocery Center Lead: Elevate Customer Experience

Food Lion; Cary (NC); Presencial; USD 17 000 - 22 000; Tempo integral

Resumo da oferta

Food Lion is seeking a Center Store (Grocery) Assistant at our Cary, NC location to support the Center Store Manager with friendly, efficient service and well-stocked aisles.

You will help train and schedule the stock crew, maintain store policies, and use ACIS/CAO to manage inventory and ordering while upholding Food Lion safety standards and procedures. The role emphasizes teamwork, physical stamina, and adherence to company guidelines.

Qualificações

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsabilidades

• Maintain enthusiastic customer awareness with fast, friendly, and accurate service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Ensure the Center Store (Grocery) Associates maintain a clean, neat appearance.
• Assist the Center Store (Grocery) Manager as necessary to train, schedule, and maintain a qualified stock crew.
• Ensure achievement of productivity goals of the stock crew.
• Stock product in accordance with policies and guidelines.
• Place only saleable merchandise on the shelves.
• Maintain shelf allocations as indicated by the item tags.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO).
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct all unsafe conditions that could cause associate or customer accidents.
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
• Ensure compliance with local, state and federal regulations.
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses.
• Perform all other duties as assigned

Conhecimentos

Customer service

Interpersonal skills

Communication skills

Organizational skills

Training & coaching

Formação académica

High school diploma or equivalent

Ferramentas

ACIS

CAO

Computers

Descrição da oferta de emprego

Food Lion is seeking a Center Store (Grocery) Assistant at our Cary, NC location to support the Center Store Manager with friendly, efficient service and well-stocked aisles.

You will help train and schedule the stock crew, maintain store policies, and use ACIS/CAO to manage inventory and ordering while upholding Food Lion safety standards and procedures. The role emphasizes teamwork, physical stamina, and adherence to company guidelines.