Center Store Lead: Grocery Ops & Customer Experience

Food Lion; Raleigh (NC); Hybrid; USD 32.000 - 46.000; Vollzeit

Benefits dieser Stelle

Uniform provided

Zusammenfassung

Food Lion in Raleigh, NC is seeking a Center Store Assistant Manager to help run the Center Store/Grocery department. You will support the Center Store Manager, ensure fast, friendly service, and uphold store standards.

You will train and schedule a stock crew, manage product stocking per policies, and maintain safety and compliance while using company tools like ACIS and CAO. Join a team focused on excellent customer experience and loss prevention while following Food Lion procedures and dress

Qualifikationen

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.

Aufgaben

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Ensure the Center Store (Grocery) Associates maintain a clean, neat appearance.
• Assist the Center Store (Grocery) Manager as necessary to train, schedule, and maintain a qualified stock crew.
• Ensure achievement of productivity goals of the stock crew.
• Stock product in accordance with policies and guidelines.
• Place only saleable merchandise on the shelves.
• Maintain shelf allocations as indicated by the item tags.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO).
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct all unsafe conditions that could cause associate or customer accidents.
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
• Ensure compliance with local, state and federal regulations.
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses.
• Perform all other duties as assigned

Kenntnisse

Interpersonal skills

Organizational skills

Customer service

Communication skills

Teamwork

Willingness to learn

Problem solving

Ausbildung

High school diploma or equivalent

Tools

ACIS

CAO

Jobbeschreibung

Food Lion in Raleigh, NC is seeking a Center Store Assistant Manager to help run the Center Store/Grocery department. You will support the Center Store Manager, ensure fast, friendly service, and uphold store standards.

You will train and schedule a stock crew, manage product stocking per policies, and maintain safety and compliance while using company tools like ACIS and CAO. Join a team focused on excellent customer experience and loss prevention while following Food Lion procedures and dress