Grocery/Catering Lead (Full-Time) - Eataly West Palm

Eataly North America; West Palm Beach (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off

401K with match

Free family meal daily

Discounts at Eataly

Italian cuisine classes

Job summary

Eataly West Palm is seeking a Grocery/Catering Lead to manage onsite grocery and catering operations. The role covers stock, inventory, and staff supervision to ensure smooth daily operations and excellent guest service.

Responsibilities include coordinating catering needs, maintaining relationships with customers, and ensuring compliance with safety standards while supporting a dynamic retail environment at the West Palm Beach location.

Qualifications

• High school diploma or equivalent.
• 1+ year of experience in grocery.
• Proactive and able to multitask.
• Knowledge of Italian food and beverage preferred.

Responsibilities

• Stocks, rotates and faces products according to department procedure and merchandizing standards.
• Collaborates with the Warehouse team to maintain proper stock levels.
• Follows order and inventory procedures and receives deliveries, verifying order and invoice accuracy.
• Assists with delegating tasks, supervising, training and motivating Market Associates.
• Maintains accurate department signage, pricing and labelling.
• Rotates products according to FIFO standards.
• Inspects shelves and removes expired or damaged merchandise promptly.
• Communicates needs and issues to the Market Manager efficiently.
• Maintains safe and clean work conditions and complies with regulations.

Education

High school diploma or equivalent

Job description

Grocery/Catering Lead (Full-Time) - Eataly West Palm

Full-time

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

Market/Retail Responsibilities

• Stocks, rotates and faces products according to department procedure and merchandizing standards
• Collaborates with the Warehouse team to maintain proper stock levels, organizing back stock and warehouse storage effectively and efficiently
• Follows order and inventory procedures and receives deliveries, verifying order and invoice accuracy
• Assists with delegating tasks, supervising, training and motivating Market Associates
• Maintains accurate department signage, pricing and labelling
• Rotates products according to First In First Out (FIFO) standards
• Inspects shelves and immediately removes expired or damaged merchandise
• Communicates grocery needs, adjustments and problems to the Market Manager promptly and efficiently
• Assesses departmental food waste with department heads and diverts waste to donations
• Maintains safe and cleanly work conditions and compliance with state and federal regulations
• Performs light cleaning duties such as sweeping, dusting and packaging disposal as necessary
• Performs other duties as required or assigned

Catering Responsibilities

• Coordinates catering needs with all store departments
• Maintains relationships with existing customer base through follow-up phone calls, promotional food delivery, and daily order follow-up
• Manages daily administrative responsibilities
• Handles in-store consulting for special events and large catering orders
• Communicates with call center, managers and clients on a regular basis to ensure excellent execution
• Partners with Guest Relations, Grocery, and Events & Education to coordinate product demos
• Performs other duties as required or assigned

• High school diploma or equivalent
• 1+ year of experience in grocery
• Proactive and able to multitask
• Knowledge of Italian food and beverage preferred

Job Requirements

• Availability to work onsite with a flexible schedule including nights and weekends
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Ability to use a hand truck, cart, box cutter, ladder and cleaning supplies

Benefits and Perks

• Paid Time Off
• 401K with match
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• and more!

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