Greeter Part-Time

TOC; Tallahassee (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Capital Medical in Tallahassee, FL is seeking a friendly front desk receptionist to greet patients and visitors, provide directions, and support smooth patient flow. Responsibilities include assisting patients with wheelchairs, transporting them to departments, and monitoring the lobby appearance.

The role requires a minimum high school diploma and at least one year of relevant front office or customer service experience in a medical setting; pre-employment drug screening applies as part of our

Qualifications

• Strong desire to positively impact the patient experience.
• A passionate, patient-centered approach to healthcare.
• Demonstrated leadership and problem solving skills.
• Ability to multi-task and prioritize responsibilities.
• PC skills, with the ability to adapt and learn other software applications.

Responsibilities

• Greet patients, family members and visitors entering the clinic, providing information and directions in a courteous, efficient and professional manner, providing exceptional customer service
• Provides assistance to patients and visitors by obtaining wheelchairs and assisting with the transfer from vehicle to wheelchair, as needed
• Transports patients in wheelchairs to various departments and locations throughout the facility
• Responds to emergent situations in an expeditious and efficient manner
• Monitors the overall appearance of the atrium and clinic entrance
• Assist the Front Office, as directed, to support patient flow in the clinic
• Report the state of the patient experience to the Front Office Supervisor.
• Perform other responsibilities associated with this position as deemed appropriate

Education

High school diploma or equivalent

Job description

Capital Medical | TOC

3334 Capital Medical Blvd

Tallahassee, FL 32308, USA

• Pay or shift range: Not specified

Description

Responsible for ensuring the organization is providing high quality patient care services, collaborating with administration and staff to enhance customer service and satisfaction.

ESSENTIAL FUNCTIONS

• Greet patients, family members and visitors entering the clinic, providing information and directions in a courteous, efficient and professional manner, providing exceptional customer service


• Provides assistance to patients and visitors by obtaining wheelchairs and assisting with the transfer from vehicle to wheelchair, as needed


• Transports patients in wheelchairs to various departments and locations throughout the facility


• Responds to emergent situations in an expeditious and efficient manner


• Monitors the overall appearance of the atrium and clinic entrance


• Assist the Front Office, as directed, to support patient flow in the clinic


• Report the state of the patient experience to the Front Office Supervisor.


• Perform other responsibilities associated with this position as deemed appropriate

GENERAL COMPETENCIES DESIRED

• Strong desire to positively impact the patient experience


• Possess a passionate, patient-centered approach to healthcare


• Demonstrated leadership and problem solving skills


• Ability to multi-task and prioritize responsibilities


• PC skills, with the ability to adapt and learn other software applications

PHYSICAL DEMANDS

Requires prolonged sitting and standing, some bending, stooping and stretching. Requires excessive walking. Requires the ability to lift and carry up to 35 pounds in order to assist with the wheelchair transfer of patients. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier telephone, calculator and other office equipment. Requires normal range of hearing and eye sight to assist and accommodate patients, as necessary.

CREDENTIALS DESIRED

Must have a high school diploma or equivalent and at least one year of relevant work experience in a medical front office or customer service setting.

Orthopaedic Solutions Management is a Drug Free Workplace

We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.