Front Desk Representative-Panama City

TOC; Panama City, Northern (FL, KY); On-site; USD 23,000 - 29,000; Full time

Job summary

Orthopaedic Solutions Management is seeking a front desk/medical office receptionist in Panama City, FL. The role involves greeting patients, collecting payments, and entering insurance information in the clinic systems.

You will verify demographics, obtain authorizations, and schedule follow-ups while maintaining accurate charts and documentation for each visit. This is a fast-paced, patient-facing position requiring strong organization and reliability.

Qualifications

• Basic knowledge of insurance plans and medical terminology.
• Ability to be a team player and be flexible.
• Ability to multi-task, communicate effectively, and organize and prioritize responsibilities.
• PC skills with a typing speed of approximately 30 WPM.

Responsibilities

• Greet and welcome patients to clinic.
• Verify and enter patient demographics and insurance information.
• Collect co-pays, surgery prepays, and balances due.
• Balance and batch cash, checks, and credit card charges.

Skills

Insurance knowledge

Team player

Multi-tasking

Typing speed 30 WPM

Education

High school diploma or equivalent

Job description

Pay or shift range: $17 USD to $21 USD

The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

ESSENTIAL FUNCTIONS

• Greet and welcome patients to clinic
• Verify and enter all patient demographics and insurance information into the computer system including authorization and referral numbers
• Collect co-pays, surgery prepays, and outstanding balances due from patients for services rendered.
• Balance and batch all cash, checks, and credit card charges collected.
• Schedule follow-up appointments on an as needed basis.
• Take in disability forms.
• Verify all demographics and insurance information for patients.
• Obtain all authorizations and referrals necessary for visit.
• Prepare all documentation for visits including creating charts for new patients.
• Perform other responsibilities associated with this position as deemed appropriate.

GENERAL COMPENTENCIES DESIRED

• Basic knowledge of insurance plans and medical terminology.
• Ability to be a team player and be flexible.
• Ability to multi-task, communicate effectively, and organize and prioritize responsibilities.
• PC skills with a typing speed of approximately 30 WPM.

PHYSICAL DEMANDS

Work may require sitting and/or standing for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and such other office equipment as necessary. It is necessary to view and type on computer screens for long periods and work in an environment which can be very stressful.

CREDENTIALS DESIRED

Must have a high school diploma or equivalent and at least one year of relevant work experience in a medical front office or customer service setting.

Monday through Friday between 8am - 5pm

Orthopaedic Solutions Management is a Drug Free Workplace

We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.