Greeter/Guest Experience Ambassador

Jared Vault; Chesterfield (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Training provided

Job summary

Jared Vault in Chesterfield, MO is seeking a warm, polished Greeter to create an exceptional first impression for guests entering our luxury jewelry store. No sales experience required; we value hospitality, attentiveness, and professionalism.

You will welcome guests, manage the check-in flow, and collaborate with Jewelry Specialists to ensure a smooth, elevated experience. Ideal candidates are friendly, dependable, and punctual, with a genuine enthusiasm for helping guests feel valued in a

Qualifications

• Hospitality or guest-facing experience preferred but not required.
• Ability to engage with guests professionally while guiding them to the appropriate staff.

Responsibilities

• Greet each guest warmly and acknowledge everyone as they enter.
• Open doors and create a welcoming first and last impression.
• Track wait order to ensure fair, efficient service by Jewelry Specialists.
• Coordinate with sales team to manage waiting guests.
• Offer water or beverages to guests while they wait.
• Engage guests in friendly conversation to make them feel welcomed.
• Provide general information and assistance while guests wait.
• Maintain a polished appearance reflecting luxury standards.
• Keep the guest-facing area organized and inviting.
• Provide hospitality during busy periods and events.

Skills

Warm personality

Excellent customer service

Strong communication

Punctual and reliable

Job description

Position Overview

We are seeking a warm, polished, and personable Greeter to create an exceptional first impression for guests visiting our luxury jewelry store in Chesterfield, Missouri.

As the first point of contact, the Greeter plays an important role in creating a welcoming, elevated, and organized guest experience. The ideal candidate is naturally friendly, attentive, professional, and comfortable engaging with a variety of guests while helping ensure each person is assisted in the order they arrive.

No jewelry sales experience is required. We are looking for someone who genuinely enjoys interacting with people and understands the importance of hospitality and exceptional service.

Key Responsibilities

• Warmly greet and acknowledge every guest as they enter the store.
• Open the door for arriving and departing guests and create a welcoming first and last impression.
• Keep track of the order in which guests arrive to help ensure they are assisted fairly and efficiently by a Luxury Jewelry Specialist.
• Communicate with the sales team regarding waiting guests and help facilitate a smooth transition to the appropriate Jewelry Specialist.
• Offer guests water or other available beverages while they wait.
• Engage guests in friendly, professional conversation to help them feel comfortable and welcomed.
• Provide guests with general information when appropriate while they wait for a Jewelry Specialist.
• Remain attentive to the entrance and guest activity throughout the shift.
• Maintain a polished, professional presence that reflects the standards of a luxury jewelry environment.
• Assist with maintaining a welcoming and organized guest-facing area.
• Provide exceptional hospitality during busy periods, special events, holidays, and high-traffic times.

What We’re Looking For

The ideal candidate will be:

• Warm, friendly, outgoing, and approachable
• Comfortable starting conversations and engaging with guests
• Professional and polished in appearance and communication
• Highly attentive and organized
• Able to manage the order of arriving guests
• Calm and courteous during busy periods
• Dependable and punctual
• Team-oriented and willing to communicate closely with Luxury Jewelry Specialists and store leadership
• Passionate about providing an elevated customer experience

Preferred Experience

Previous experience in hospitality, luxury retail, restaurants, hotels, concierge services, customer service, or other guest-facing environments is preferred but not required.

We are willing to train the right individual who brings a positive attitude, strong people skills, and a genuine desire to make every guest feel valued.

The Experience We Want To Create

Luxury begins before a guest ever sees a piece of jewelry.

From the moment someone walks through our doors, we want them to feel seen, welcomed, comfortable, and valued. Our Greeter helps set that tone and ensures that every guest's experience begins with exceptional hospitality.