Greeter / Counter Desk Attendant

Bowlero Corporation; Springs (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in entertainment is seeking a Greeter/Counter Desk Associate to create memorable experiences for guests. This role involves welcoming visitors, managing lane assignments, and providing basic bowling instructions. With a fun and vibrant work environment, you'll enjoy perks like free bowling and discounts on food and beverages. Join a dynamic team where your contributions will help shape unforgettable moments for guests every day. If you thrive in a lively setting and love engaging with people, this is the perfect opportunity for you to shine.

Benefits

Free Bowling

$1 Arcade Play

20% off Events

50% off Food & Beverages

Qualifications

• Excellent customer service skills and a friendly demeanor are essential.
• Basic knowledge of bowling and ability to assist guests.

Responsibilities

• Greet guests and manage the waitlist effectively.
• Track lane availability and assist with equipment assignments.
• Notify mechanics of any technical issues promptly.

Skills

Customer Service

Telephone Etiquette

Basic Bowling Instruction

Education

High School Diploma or Equivalent

Tools

POS System

Central Panel

Computers

P/A System

Job description

Overview

Imagine your ideal job. Now add bowling. And arcade games. And parties every day of the week. This isn’t any ordinary workplace; it’s the beginning of a bowled new career as a Greeter/Counter Desk Associate with Bowlero Corp.

Applicants must be at least 18 years of age to qualify for a position.

WHAT OUR GREETERS/DESK ATTENDANTS DO

Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.

A GREETER/DESK ATTENDANT’S DAY-TO-DAY

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
• Operate our POS system, central panel, computers, and P/A system

WHAT IT TAKES

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)

• Free Bowling!
• $1 Arcade Play
• 20% off Events
• 50% off Food & Beverages

WORK ENVIRONMENT/ PHYSICAL DEMANDS:

• Typical entertainment center environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.

Who We Are

Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe.

The pay range for this position is $14.81 - $17.00.

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits