Greeter / Counter Desk Attendant

Bowlero Corporation; San Bernardino (CA); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a vibrant and exciting workplace where fun meets career growth! As a Greeter/Counter Desk Associate, you'll be the first friendly face our guests see, setting the tone for their experience. Your role will involve managing waitlists, assisting with bowling instructions, and ensuring smooth operations at the counter. This dynamic position offers you the chance to engage with guests daily while enjoying perks like free bowling and discounts on food and beverages. If you're ready to bring joy and excitement to our guests, this is the perfect opportunity for you!

Benefits

Free Bowling

$1 Arcade Play

20% off Events

50% off Food & Beverages

Qualifications

• Must be at least 18 years old and have a high school diploma or equivalent.
• Proven success in school or previous job experience is essential.

Responsibilities

• Greet guests and manage the waitlist while providing excellent customer service.
• Track lane availability and assist guests with basic bowling instructions.

Skills

Customer Service

Telephone Etiquette

Basic Bowling Instruction

Education

High School Diploma or Equivalent

Tools

POS System

Computers

P/A System

Job description

Overview

Imagine your ideal job. Now add bowling. And arcade games. And parties every day of the week. This isn’t any ordinary workplace; it’s the beginning of a bowled new career as a Greeter/Counter Desk Associate with Bowlero Corp.

Applicants must be at least 18 years of age to qualify for a position.

WHAT OUR GREETERS/DESK ATTENDANTS DO

Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.

A GREETER/DESK ATTENDANT’S DAY-TO-DAY

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
• Operate our POS system, central panel, computers, and P/A system

WHAT IT TAKES

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)

• Free Bowling!
• $1 Arcade Play
• 20% off Events
• 50% off Food & Beverages

Bowlero offers performance-based incentives and a competitive total rewards package, which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits