Greeter / Counter Desk Attendant

Bowlero Corporation; Riverside (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Greeter/Counter Desk Associate to join their vibrant team. In this role, you will set the tone for guest experiences, manage waitlists, and assist with bowling instructions, all while creating a fun and inviting atmosphere. You'll enjoy perks like free bowling and discounts on food and beverages. With a commitment to diversity and a focus on making work enjoyable, this position offers a unique opportunity to be part of a dynamic workplace where every day feels like a celebration. If you're passionate about delivering excellent customer service and want to be part of a fun-filled environment, this job is for you!

Benefits

Free Bowling

$1 Arcade Play

20% off Events

50% off Food & Beverages

Qualifications

• Experience in customer service or hospitality is preferred.
• Must be at least 18 years old to serve alcohol.

Responsibilities

• Greet guests and manage waitlists to ensure a welcoming experience.
• Track lane availability and assist with basic bowling instructions.

Skills

Customer Service

Telephone Etiquette

Basic Bowling Instruction

Education

High School Diploma or Equivalent

Tools

POS System

Computer Systems

Job description

Overview

Imagine your ideal job. Now add bowling. And arcade games. And parties every day of the week. This isn’t any ordinary workplace; it’s the beginning of a bowled new career as a Greeter/Counter Desk Associate with Bowlero Corp.

Applicants must be at least 18 years of age to qualify for a position.

WHAT OUR GREETERS/DESK ATTENDANTS DO

Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.

A GREETER/ DESK ATTENDANT’S DAY-TO-DAY

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
• Operate our POS system, central panel, computers, and P/A system

WHAT IT TAKES

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)

• Free Bowling!
• $1 Arcade Play
• 20% off Events
• 50% off Food & Beverages

With approximately 350 entertainment destinations spanning North America, our portfolio includes renowned brands like Bowlero, Lucky Strike, AMF, and the Professional Bowlers Association (PBA). As a company, we are committed to diversity, dedicated to our guests, and devoted to making the work-life experience a joy for one another. When work is this much fun, it does not feel like work at all. Join our team of over 12,000 associates and experience the fulfillment of being part of the Bowlero family.

The approximate pay range for this position is $16.50 - $17.00. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.

Bowlero offers performance-based incentives and a competitive total rewards package, which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits

Who We Are

Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.