Greeter / Counter Desk Attendant

Bowlero Corporation; Hemet, Denver (CA, CO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant and fun workplace where every day is an adventure! As a Greeter/Counter Desk Associate, you'll be the first point of contact for guests, setting the stage for an unforgettable experience filled with bowling, arcade games, and excitement. Your role is essential in creating a welcoming atmosphere, managing guest interactions, and ensuring smooth operations at the counter. With perks like free bowling and discounted food, this position offers a unique blend of work and play. If you're looking for a job that feels more like fun than work, this is the perfect opportunity for you!

Benefits

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Qualifications

• Must be at least 18 years old and have excellent customer service skills.
• Previous experience in hospitality or a related field is a plus.

Responsibilities

• Greet guests warmly and manage the waitlist efficiently.
• Track lane availability and assist guests with bowling instructions.

Skills

Excellent telephone etiquette

Customer service skills

Basic bowling instruction

Education

High School Diploma or equivalent

Tools

POS system

Central panel

Computers

Public Address system

Job description

Overview

Imagine your ideal job. Now add bowling. And arcade games. And parties every day of the week. This isn’t any ordinary workplace; it’s the beginning of a bowled new career as a Greeter/Counter Desk Associate with Bowlero Corp.

Applicants must be at least 18 years of age to qualify for a position.

WHAT OUR GREETERS/DESK ATTENDANTS DO

Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.

A GREETER/DESK ATTENDANT’S DAY-TO-DAY

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
• Operate our POS system, central panel, computers, and P/A system

WHAT IT TAKES

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)

• Free Bowling!
• $1 Arcade Play
• 20% off Events
• 50% off Food & Beverages

With approximately 350 entertainment destinations spanning North America, our portfolio includes renowned brands like Bowlero, Lucky Strike, AMF, and the Professional Bowlers Association (PBA). As a company, we are committed to diversity, dedicated to our guests, and devoted to making the work-life experience a joy for one another. When work is this much fun, it does not feel like work at all. Join our team of over 12,000 associates and experience the fulfillment of being part of the Bowlero family.

The approximate pay range for this position is $16.50 - $18.00. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.

Bowlero offers performance-based incentives and a competitive total rewards package, which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits

Who We Are

Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.