Greeter / Counter Desk Attendant

Bowlero Corporation; Boston (MA); On-site; USD 30,000 - 40,000; Part time

Job summary

An exciting opportunity awaits as a Greeter/Counter Desk Attendant in a vibrant entertainment venue! This role is all about creating memorable experiences for guests, from managing the waitlist to assisting with bowling basics. You'll be the friendly face that welcomes everyone, ensuring they have a fantastic time. Enjoy perks like free bowling and discounts on food and beverages while working in a fun, dynamic environment. If you're passionate about customer service and enjoy a lively atmosphere, this position is perfect for you!

Benefits

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Qualifications

• Excellent customer service skills and phone etiquette are essential.
• Ability to manage waitlists and track availability.

Responsibilities

• Greet guests warmly and manage lane assignments.
• Ring sales and assist with basic bowling instructions.

Skills

Customer Service

Telephone Etiquette

Basic Bowling Instruction

Education

High School Diploma or Equivalent

Tools

POS System

Computer Systems

Job description

Overview

Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!

Applicants must be at least 18 years of age to qualify for a position.

WHAT OUR GREETERS/DESK ATTENDANTS DO

Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.

A GREETER/ DESK ATTENDANT’S DAY-TO-DAY

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
• Operate our POS system, central panel, computers, and P/A system

WHAT IT TAKES

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)

• Free Bowling!
• $1 Arcade Play
• 20% off Events
• 50% off Food & Beverages

WORK ENVIRONMENT/ PHYSICAL DEMANDS:

• Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.

Job Type: Part-time

Shift:

• Evening shift
• Night shift

Weekly day range:

• Weekend availability

Work Location: One location