Greeter - BDL Airport

National Car Rental; Windsor Locks (CT); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Paid Holidays

Paid Volunteer Day

Employee rental car discounts

Retirement savings plan including 401k

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Training and development

Job summary

National Car Rental at Bradley International Airport in Windsor Locks, CT is hiring for a full-time Greeter to provide friendly, efficient service during all steps of the rental process. Starting pay is $19.00 per hour, with a $1.00 per hour shift differential for 8:00pm–3:00am.

The schedule is Thursday–Monday, 10:00am–6:30pm (off Tuesday and Wednesday). We offer paid time off, paid holidays, a paid volunteer day, employee rental car discounts, and a retirement plan with 401(k) matching profit

Qualifications

• Must be at least 18 years of age.
• Must have a valid unrestricted driver's license with no more than two moving violations and/or at-fault accidents in the past three years.
• No drug or alcohol related conviction on driving record in the past 5 years.
• Must be authorized to work in the United States and not require sponsorship now or in the future.

Responsibilities

• Greet all customers using prescribed dialogue as they arrive on the lot.
• Remind customers to check for personal belongings and log items found in the vehicle.
• Advise on rental charges and provide accurate receipts.
• Provide information about transportation to the airport terminal in a professional manner.
• Inquire about service and document dissatisfaction.
• Check incoming vehicles for damage and direct customers to the counter for reports.
• Check fuel level and confirm with customers about gas levels.
• Complete service alerts for mechanical or body damage reported by customers.
• Identify and track vehicles on system hold or recalls and move them to the proper lot.
• Keep the lot organized to ensure easy access and smooth traffic flow.
• Understand rental documents, fuel services, surcharges, and optional coverages.

Skills

Customer service

Greet customers

Communication

Time management

Job description

Overview

Enterprise Mobility operates the Enterprise Rent‑Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

Overview

Enterprise Mobility operates the Enterprise Rent‑Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

Enterprise Mobility has an exciting opportunity for a Full Time Greeter at Bradley International Airport. The Greeter will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.

The pay for this position starts at $19.00 / hour, with all hours worked between 8:00pm – 3:00am paid at an additional $1.00/hour shift differential.

This position is based out of Bradley International Airport and is located at the following address:

180 Schoephoester Rd
Windsor Locks, CT 06096

We Offer

• Paid time off
• Paid Holidays
• Paid Volunteer Day
• Employee rental car discounts
• Retirement savings plan including 401k with matching profit sharing
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account
• Training and development

Available Schedule

• Thursday-Monday 10:00am-6:30pm (OFF Tuesday and Wednesday)

Responsibilities

• Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.
• Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.
• Advise and review rental charges; and provide an accurate receipt to the customer.
• Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.
• Inquire about service, satisfaction and document dissatisfaction.
• Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.
• Use of proper statement to determine if vehicle is being returned with full tank of gas.
• Complete a service alert for any mechanical and or body damage communicated by the customers.
• Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.
• Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.
• Keep lot organized for ease of access and traffic flow.
• Understand and have knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages.

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must be at least 18 years of age
• Must have a valid unrestricted driver's license with no more than two moving violations and/or at fault accidents in the past three years.
• No drug or alcohol related conviction on driving record in the past 5 years
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Apart from religious observation, must be able to work the following schedule:

• Thursday-Monday 10:00am-6:30pm (OFF Tuesday and Wednesday)